Refund Policy
1. General
VibeCheck Premium purchases are manually reviewed. Because the exact refund rights can depend on applicable consumer law and the circumstances of a transaction, this policy does not remove any rights that cannot legally be excluded.
2. Duplicate or incorrect payments
If you accidentally submit a duplicate payment, paid the wrong amount, or believe a payment was charged but Premium was not activated, contact support with the transaction/reference ID and relevant proof.
3. Unverified payments
If a payment cannot be verified, VibeCheck may reject the payment request. Contact support if you believe the decision was incorrect.
4. Expired Premium
Premium access ending because the purchased billing period has elapsed is not, by itself, a payment error or an extension of the subscription.
5. Requests
Submit refund or payment issues through the Support page. Do not send passwords, UPI PINs or banking credentials.